TENANTS

We understand many tenants work during the day Monday to Friday so we will try to arrange evening or weekend viewings wherever possible.

When you reserve a home with Maclay Property we will ask you to make a partial payment of the deposit with the remainder paid at the commencement of your tenancy. The total deposit is 1.5 months rent.

We will offer you the choice of providing your own references which will then by checked by a member of staff or alternatively you can use the referencing company UK Tenant Data who will charge you a small fee when you make your online application. We charge no agency fees.

All properties we manage meet current legislation requirements so you can be safe in the knowledge that all necessary certification/alarms etc are in place.

On entry, you will be supplied with a detailed inventory and given 5 working days to make any comments or observations. We will ensure the property is spotlessly clean when you take possession and we kindly request that you leave it in the same condition when you vacate.

During your tenancy we ask that you call our office to report any repairs. We will try to resolve any issues as quickly as possible. If you have an emergency repair out of office hours the office number has a recorded message giving contact details for contactors who will attend. This information can also be found on the Emergency Numbers page on this website.

Moving home can be a stressful time so we at Maclay Property will do all we can to make it as pleasant an experience for you as possible.